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本《菠菜网最稳定正规平台(中国)有限公司》(“《最全菠菜网》”)由信息与教学技术副总裁采纳，为被批准在传统办公室环境或合格员工通常和习惯工作场所以外的地点履行工作职责的员工提供指导, 包括 但不限于, the Eligible Employee’s home, satellite office or telework center (“Telework”) by Anne Arundel 社区 College (“College”). These Guidelines provide 信息 regarding expectations for communications, protection of College 信息 and data that is confidential and sensitive, protection of the security of College 信息 and 信息 systems while Teleworking, and other expectations regarding Telework.

员工是否在学院指定的地点(“学院地点”)和/或远程工作地点的指定办公室工作, 工作环境必须利用适当的隐私和安全保障措施，以有效地完成与员工工作职责相关的任务. 经常, a task is not completed from just one location and must be actively worked on from multiple locations.  学生, 教师, 工作人员, and members of the public who communicate with an employee who has been approved to Telework (“Eligible Employee”) as part of the Eligible Employee’s job duties must be able to reach the Eligible Employee during scheduled work hours by one of the following methods; phone, 电子邮件, and/or video conference. Eligible Employees must plan and prepare for working from each location by complying with the guidelines below:

Protection of College Data and Information

  • An Eligible Employee must protect College 信息 and data used or 商店dat theTelework Location from unauthorized disclosure, 损害, or destruction in the same manner as the Eligible Employee is required at a College Location.
    • All records, documents, and correspondence, either in paper or electronic form must be safeguarded.
    • 符合条件的员工必须获得主管的许可，才能在远程办公地点下载和/或存储机密或敏感信息.
    • An Eligible Employee must update passwords when required by Information and Instructional Technology (“IIT”).
    • An Eligible Employee must utilize multi-factor au然后tication and any other security protocol adopted by IIT.
    • All remote access involving 信息 and data 商店d on the College’s network should be encrypted.
    • IIT will provide the encryption mechanism that is appropriate for the level of access and 的数据 involved.
    • 机密或敏感数据不应包含在电子邮件中，除非合格员工在发送电子邮件时使用了IIT批准的加密形式或安全文件传输系统.
    • When use of 的数据, 信息, 或文档, whether in paper or electronic form, 不再需要, 的数据, 信息, 或文档 must be disposed of in a secure manner, with approval from the employee to whom the Eligible Employee reports (“Supervisor”).  A Supervisor may require 纸质文档 to be shredded at a College Location.
    • 合格员工必须确保在远程办公地点讨论机密或敏感信息时其他人不在场.
    • Computer screens must not be left open for viewing by others while Teleworking.
    • Employees must abide by all existing policies standards and guidelines.

Dedicated Work Space

  • 符合条件的员工应该在远程办公地点有一个指定的工作空间，允许员工专注于正在执行的工作. 
    • 在理想的情况下, the work space should have a door set apart from other areas of the location, 但至少, should allow for privacy so that other members of the household cannot overhear confidential and sensitive work discussions.

工作站

  • Computing devices can be stationed at both your College Location and/or theTelework Location or transported between locations, such as by using a laptop and a docking station.
    • 符合条件的员工应与主管和IIT合作，确定符合条件的员工的学院地点和/或远程工作地点的设备需求.
    • If computing devices and/or accessories will be transported between the College and Telework 位置, the Eligible Employee should use appropriate computer bags for computing devices and accessories to protect such equipment.

College-owned Equipment and Supplies

  • 学院为符合条件的员工在远程办公地点执行工作职责提供设备的请求必须在请求远程办公协议时提交给主管和IIT批准，但如果确定了其他需求，则可以在远程办公协议获得批准后提交. Such requests are approved on a case-by-case basis and subject to funding availability, based on the type of job duties performed by the Eligible Employee, and should be documented in theTelework Agreement.
    • An Eligible Employee must protect College-owned equipment from theft, 损害, and unauthorized use.
    • Use of College-owned equipment is limited to authorized persons for business purposes only and must not be used by household members, 客人, 或者游客. 
    • The College will provide software updates for any College-owned computing devices provided to the Eligible Employee, 包括, 但不限于, providing updates to required anti-malware software.
    • 符合条件的员工必须在晚上从远程办公地点工作时保持所有学院拥有的计算设备打开并连接到互联网，以确保收到所需的更新.
    • The College may require employees to have adequate bandwidth and be responsible for data costs.
    • 符合条件的员工不得将学院拥有的设备带到美国境外，也不得从美国境外登录学院系统.

Accessing College Information and Data from the Telework Location

  • College 信息 and data is 商店d in various forms using various methods. 符合条件的员工可能需要访问大学的信息和数据，以有效地执行他们的工作职责，从大学以外的位置. Accessing College 信息 is generally done through electronic access to College network resources, 纸质文档, cloud-based applications, and cloud-based 信息 storage.  Employees should be aware of the file storage location that will need to be accessedfrom theTelework Location.
    • It is preferred that files be accessed electronically through the College’s network, rather than through 纸质文档, cd / dvd, 闪存, 拇指驱动器, 外置硬盘, or other removable media. By doing so, network files can be encrypted, backed up, and secured more readily.
    • 访问学院网络资源是通过加密的虚拟专用网络(“VPN”)或IIT授权的其他方法提供的.  从学院外部访问学院网络资源的员工必须在访问存储在网络资源上的电子文件之前登录到VPN或IIT授权的其他方法.
  • 远程办公时需要访问其工作计算机或学院网络的授权员工将使用IIT批准的网络通信协议.
    • IIT technicians may utilize various tools to diagnose and repair a user's system remotely and provide system maintenance.
    • In order to maintain network security, employees wishing to connect to the College network remotely must first be approved by their Supervisor and IIT.
    • IIT will work with the employee to install, prepare, train, and support the employee as needed.
    • IIT 工作人员 can assist the employee at a College Location or via remote assistance.
    • If requested by IIT 工作人员, an employee may be required to bring devices to a College Location for any necessary troubleshooting, 打补丁, 或维护.
    • An employee may use certain College-approved cloud-based applications, 网站, 和系统, such as Microsoft Teams (“Teams”), 前景, OneDrive, Canvas, and certain training vendors, that allow access to 信息 through Internet browsers, whether working at a College Location or a Telework Location.

Protection of Physical Documents

  • If 信息 is 商店d in paper format and must be transported between College 位置 and theTelework Location, 然后, the Eligible Employee must use an appropriately secure method to transport, 商店, and dispose of the document. 
    • Original documents should not be removed from a College Location under any circumstances.
    • An Eligible Employee may not take copies of restricted access materials or confidential and sensitive 信息, electronic or otherwise, from a College Location or to a Telework Location without written approval from the Supervisor.
    • 符合条件的员工应在得到主管批准的情况下，尽可能限制在远程办公和学院地点之间运送纸质文件副本.
    • 合格员工有责任知道哪些纸质文件被带到或打印到远程办公地点，并确保将这些文件归还给学院地点.
    • Loose documents must be in a folder or closed container. 
    • If 信息 on a document is confidential or sensitive, such as student education records, 然后，文件必须标记或贴上机密或敏感的标签，并附上一个不显示文件中包含的机密或敏感信息的封面.
    • To the extent possible, an Eligible Employee should limit the amount of 纸质文档 that are 商店d at the Telework Location.
    • If the Eligible Employee prints, 传输, or maintains confidential or sensitive documents at the Telework Location, the documents must be 商店d in the same manner as if the documents were at a College Location, 包括 但不限于, requiring storage in a locked file cabinet, 存储容器, or desk at the Telework Location.

Reporting Unauthorized Access or Data Breach

  • 如果符合条件的员工在远程办公时发现未经授权访问或数据泄露学院机密或敏感信息, 以任何形式, 包括 但不限于, 在屏幕上, 纸质副本, 或者一个闪存盘, the unauthorized access must be reported to the Technical Service Desk (“TSD”) at helpdesk@13151.net or 410-777-4357 and an investigation will be conducted.  This includes instances such as a household member, 游客, or guest viewing confidential or sensitive 信息 在屏幕上 or paper document.
    • If a College-owned computing device malfunctions, identifies an anomaly, or experiences an issue, such as malware is detected, the computer is locked, or the computer cannot connect to the VPN or the College network resources, the Eligible Employee must contact the Technical Service Desk at helpdesk@13151.net, (410) 777-4357, or TSD客户端门户.

Equipment Maintenance

  • The Technical Service Desk representative may request remote access to a College-owned computing device, and the Eligible Employee may permit such access by following the representative’s instructions.
  • If the issue cannot be resolved through remote access or the computing device is 损害d or otherwise needs to be repaired or replaced, the Eligible Employee must return the computing device to the TSD.

Disclosure of College Data and Information

  • 与工作相关的数据, 信息, and documents produced at theTelework Location are official College records, subject to all College policies and procedures as well as laws governing the disclosure and maintenance of College records, such as the Family Educational Rights & Privacy Act (“FERPA”), the Maryland Public Information Act (“MPIA”), and other applicable laws regarding the protection of personally identifiable 信息.
    • An Eligible Employee should not respond to requests for College data, 信息, 或文档s from third parties, such as a request under the MPIA, 传票, or request from law enforcement, and should refer such requests to the Chief Compliance and Fair Practices Officer at complianceofficer@13151.net 为响应.
    • Requests for student education records should be referred to the Registrar’s Office at records@13151.net.
    • 只有在主管知情的情况下，根据适用的法律和学院政策和程序，才能发布或销毁记录.

软件许可证

  • An Eligible Employee must abide by the terms of all software licenses for any College-owned equipment.
    • 未经学院授权员工的书面许可，合格员工不得复制任何学院提供的软件.
    • An Eligible Employee may not download or install any software on College-owned equipment without permission from IIT.

Prohibited Telecommunications and Video Surveillance Equipment or Services

  • 符合条件的员工禁止在执行学院业务时使用国防授权法案第889条所涵盖的某些电信设备或服务, 包括 the following:
    • Telecommunication equipment produced by Huawei Technologies Company, 中兴通讯公司, or any subsidiary or affiliate of these companies;
    • Video surveillance and telecommunication equipment and services produced Hytera Communications Corporation, Hangzhou Hikvision Digital Technology Company, Dahua Technology Company, or any subsidiaries or affiliates of these companies;
    • Telecommunications or video surveillance services provided by such entities or using such equipment; and
    • 视频监控和电信设备及服务由国防部长添加到此列表的任何公司生产.
    • For questions about these Guidelines, contact the Director of Information Security.

指导方针标题: Information Security Telework Guidelines

批准人: Vice President of Information and Instructional Technology

Contact Information: 理查德Kralevich; rckralevich@13151.net; 410-777-2195

批准日期: 2022年11月17日

有效日期: 2022年12月13日

历史: N/A

适用于: All employees while Teleworking

相关政策: N/A

相关程序: N/A

形式/指南: N/A

相关法律: Md. 代码,圣. 珀耳斯. & 笔., § 2-308